Leandro Peñaloza Saavedra

12 years of experience in startups of innovation, technology, and strategic consulting projects in Tourism.

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Experience

ID actitud e impacto

Oct 2015 -

Apr 2019

Remote, 🇨🇱 (🇧🇷)

Strategic consultant in tourism planning

19 consulting projects carried out.

• Relationship with clients from the Government of Chile: Undersecretary of Tourism, National Tourism Service (SERNATUR), Municipalities, among others of a private nature
• My areas of greatest experience are: Strategic development and marketing plans; Design of products and brands; Market studies, carrying capacity, image, and positioning of destinations; Sustainability and innovation, and Quality standards
• I cooperated on projects for the Argentine and Bolivian Governments. Execution of a project in the Brazilian market

InfoTour Chile

Jul 2013 -

Nov 2015

Santiago, 🇨🇱

Co-Founder and Operations Manager

Independent tourism service center (in English, Portuguese, and Spanish) and national tourism service reservation.

• I created a tourist service offering methodology that allowed us to bill CLP $44MM (gross) in the first quarter of opening
• I implemented a reservation system and achieved more than 3K reservations for hospitality services between 2013 and 2015
• I established commercial relationships with 30+ small and medium-sized tourism companies throughout Chile
• More than 15K national and international tourists attended under a private B2B2C business model

Santiago de Chile Municipality

Jan 2012 -

Mar 2013

Santiago, 🇨🇱

Consultant

"Plan Capital Santiago" project: the first strategic plan for the tourist development of the Santiago commune.

• In charge of implementing the project
• Carried out information gathering and analysis activities aimed at the competitiveness, sustainability, and positioning of the tourist destination

iKwest

May 2011 -

Dec 2011

Santiago, 🇨🇱

Key Account Manager

Innovative technological startup for creating apps for smartphones (Android). Services aimed at gamification, coaching, tourism, and education.

• Provided interactive coaching and training to clients in the field in different cities in Chile
• Sales, planning, and management with large clients
• Project development and strategic alliances

ASK Me Tourist Information

Jan 2010 -

Apr 2011

Santiago, 🇨🇱

Head of Tourist Services and Reservations

First mobile tourist service center in Latin America using Segway®️ technology.

• 10 commercial actions implemented with tour operators, local restaurants, and museums
• At least 300 reservations managed for tourism services
• Multilingual (English, Portuguese, and Spanish) assistance for tourists at Santiago’s main square

Education

Platzi Master

Mar - Sep 2022

Online

Data Analyst

Intensive program. Data analysis project under the agile Scrum methodology with a team of developers.

→ View repository on GitHub

Duoc UC

2006 - 2008

Santiago, 🇨🇱

Professional Technician in Tourism

Specialization in travel companies.